MedNode - AI Healthcare CRM

Privacy Policy

April 4, 2026

Your privacy is important to us. This Privacy Policy explains how the application.

MediNode, under SnapTech Ventures ("we," "us," or "our") collects, uses, and protects

your personal information when you use our SaaS platform (the "Service"). By using our

Service, you agree to the practices described in this policy

Your privacy is important to us. This Privacy Policy explains how the application.

MediNode, under SnapTech Ventures ("we," "us," or "our") collects, uses, and protects

your personal information when you use our SaaS platform (the "Service"). By using our

Service, you agree to the practices described in this policy

  1. Information We Collect
  1. Information We Collect

We collect the following categories of personal information to provide and improve our

Service:

We collect the following categories of personal information to provide and improve our

Service:

A. Account Information
A. Account Information
  • Full name

  • Email address

  • Full name

  • Email address

B. Location Data
B. Location Data

With your permission, we may collect approximate or precise location information from

your device to provide location-based features of the Service. You can disable location

access at any time through your device or browser settings.Email address

With your permission, we may collect approximate or precise location information from

your device to provide location-based features of the Service. You can disable location

access at any time through your device or browser settings.Email address

C. Usage & Technical Data
C. Usage & Technical Data

We automatically collect certain technical information when you access our Service,

including IP address, browser type, operating system, pages visited, and timestamps.

This data helps us maintain security, diagnose issues, and improve performance.

We automatically collect certain technical information when you access our Service,

including IP address, browser type, operating system, pages visited, and timestamps.

This data helps us maintain security, diagnose issues, and improve performance.

  1. How We Use Your Information
  1. How We Use Your Information

We use the personal information we collect for the following purposes:

We use the personal information we collect for the following purposes:

  • To create and manage your account

  • To provide, operate, and maintain the Service

  • To personalize your experience based on your location

  • To communicate with you about your account, updates, or support requests

  • To ensure the security and integrity of the platform

  • To comply with legal obligations

  • To create and manage your account

  • To provide, operate, and maintain the Service

  • To personalize your experience based on your location

  • To communicate with you about your account, updates, or support requests

  • To ensure the security and integrity of the platform

  • To comply with legal obligations

  1. How We Share Your Information
  1. How We Share Your Information

We do not sell, rent, trade, or otherwise share your personal information with third parties

for their own marketing or commercial purposes. Your data stays with us.

We do not sell, rent, trade, or otherwise share your personal information with third parties

for their own marketing or commercial purposes. Your data stays with us.

We may disclose your information only in the following limited circumstances:

We may disclose your information only in the following limited circumstances:

  • Legal compliance: If required by law, court order, or governmental authority

  • Protection of rights: To protect the rights, safety, or property of our company, users, or the public

  • Business transfers: In connection with a merger, acquisition, or sale of assets,

    with appropriate confidentiality protections


  • Legal compliance: If required by law, court order, or governmental authority

  • Protection of rights: To protect the rights, safety, or property of our company, users, or the public

  • Business transfers: In connection with a merger, acquisition, or sale of assets,

    with appropriate confidentiality protections


  1. Data Retention
  1. Data Retention

We retain your personal information for as long as your account is active or as necessary

to provide the Service. If you request deletion of your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

We retain your personal information for as long as your account is active or as necessary

to provide the Service. If you request deletion of your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

  1. Data Security
  1. Data Security

We implement industry-standard technical and organizational measures to protect your

personal information against unauthorized access, loss, misuse, or alteration. These

include encrypted data transmission (TLS/SSL), access controls, and regular security

assessments.

We implement industry-standard technical and organizational measures to protect your

personal information against unauthorized access, loss, misuse, or alteration. These

include encrypted data transmission (TLS/SSL), access controls, and regular security

assessments.

However, no method of transmission over the Internet or electronic storage is 100%

secure. While we strive to protect your data, we cannot guarantee absolute security.

However, no method of transmission over the Internet or electronic storage is 100%

secure. While we strive to protect your data, we cannot guarantee absolute security.

  1. Your Rights and Choices
  1. Your Rights and Choices

As a user subject to the Digital Personal Data Protection (DPDP) Act, 2023 (India), you

have the following rights regarding your personal information:

As a user subject to the Digital Personal Data Protection (DPDP) Act, 2023 (India), you

have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you

Correction: Request correction of inaccurate or incomplete data

Deletion: Request deletion of your personal data (subject to legal requirements)

Portability: Request a machine-readable export of your data

Withdrawal of consent: Withdraw consent at any time where processing is based

on consent (e.g., location data)

Access: Request a copy of the personal data we hold about you

Correction: Request correction of inaccurate or incomplete data

Deletion: Request deletion of your personal data (subject to legal requirements)

Portability: Request a machine-readable export of your data

Withdrawal of consent: Withdraw consent at any time where processing is based

on consent (e.g., location data)

To exercise any of these rights, please contact us at the email address below.

To exercise any of these rights, please contact us at the email address below.

  1. Location Data Controls
  1. Location Data Controls

Location data collection is optional. You may grant or revoke location permissions at any

time through your browser or device settings. Revoking location access may limit certain

features of the Service, but will not affect your ability to use the core platform.

Location data collection is optional. You may grant or revoke location permissions at any

time through your browser or device settings. Revoking location access may limit certain

features of the Service, but will not affect your ability to use the core platform.

  1. Children’s Privacy
  1. Children’s Privacy

Our Service is not directed to individuals under the age of 13 (or 16 in the European

Economic Area). We do not knowingly collect personal information from children. If you

believe we have inadvertently collected data from a minor, please contact us and we will

promptly delete it.

Our Service is not directed to individuals under the age of 13 (or 16 in the European

Economic Area). We do not knowingly collect personal information from children. If you

believe we have inadvertently collected data from a minor, please contact us and we will

promptly delete it.

  1. Data Localisation & DPDP Act Compliance
  1. Data Localisation & DPDP Act Compliance

We are committed to compliance with the Digital Personal Data Protection (DPDP) Act,

2023, India’s primary data protection legislation. In alignment with this law, all personal

data collected through our Service is stored and processed exclusively on servers located within India. We do not transfer your personal data outside India without appropriate safeguards as required under the DPDP Act.

We are committed to compliance with the Digital Personal Data Protection (DPDP) Act,

2023, India’s primary data protection legislation. In alignment with this law, all personal

data collected through our Service is stored and processed exclusively on servers located within India. We do not transfer your personal data outside India without appropriate safeguards as required under the DPDP Act.

Our Service is operated from India and is primarily intended for users within India. This

Privacy Policy is governed by and constructed in accordance with the DPDP Act, 2023,

and applicable Indian laws. The European Union’s General Data Protection Regulation

(GDPR) and the California Consumer Privacy Act (CCPA) do not apply to our operations

or to your use of this Service. Users seeking rights under those frameworks should be

aware that such entitlements are not available through us.

Our Service is operated from India and is primarily intended for users within India. This

Privacy Policy is governed by and constructed in accordance with the DPDP Act, 2023,

and applicable Indian laws. The European Union’s General Data Protection Regulation

(GDPR) and the California Consumer Privacy Act (CCPA) do not apply to our operations

or to your use of this Service. Users seeking rights under those frameworks should be

aware that such entitlements are not available through us.

  1. Changes to This Privacy Policy
  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the

"Effective Date" at the top of this page and, where required, notify you by email or a

prominent notice within the Service. We encourage you to review this policy periodically

We may update this Privacy Policy from time to time. When we do, we will revise the

"Effective Date" at the top of this page and, where required, notify you by email or a

prominent notice within the Service. We encourage you to review this policy periodically

  1. Contact Us
  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data

practices, please contact us at:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data

practices, please contact us at:

SnapTech Ventures
SnapTech Ventures

Email: mohit.vanvari@prognoslabs.ai

Address: B-304, Shompole, Behind Sindhu Bhavan, Thaltej, Ahmedabad, Gujarat, India

Email: mohit.vanvari@prognoslabs.ai

Address: B-304, Shompole, Behind Sindhu Bhavan, Thaltej, Ahmedabad, Gujarat, India